An insight into Knowledge Management Practices within Norwegian Organizations

Abstract

Knowledge management is an emerging discipline and the number of books and articles are growing rapidly. Still there does not exist one ambiguous definition the writers agree on, but they agree that knowledge management is a set of methods and tools to improve organizations to exploit knowledge. One of the key issues in knowledge management is the definition of knowledge. We have studied a range of knowledge and knowledge management definitions and based on these definitions defined knowledge and knowledge management together with the knowledge management processes. This is an investigation of knowledge management practices in Norway. We wanted to get an understanding of knowledge management by looking at how Norwegian organizations practice knowledge management. In addition we wanted to be able to say something about the widespread of knowledge management. The investigation is done by a web survey and a case study. Our investigation leads to a framework based on our findings. This framework can help organizations to implement a successful strategy