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dc.identifier.citationMohammed, Kamran F.. functional challenges in replacing paper with mobile technologies. Hovedoppgave, University of Oslo, 2004en_US
dc.description.abstractAbstract Through an interpretive case study of three organizations that have implemented InfoHelper; a computerized information system running on a mobile technology, this thesis looks into how information technologies are to replace paper based information systems in the highly mobile blue-collar segment. The goal of the thesis is to find out whether InfoHelper is supporting the work-practice as well as paper, and to find what functional demands are important to focus on when replacing paper in the blue-collar segment. The functional demands in focus are the information systems support for tailorability, ecological flexibility and asynchronous and synchronous information sharing and collaboration. Whether these functionalities are important and supported or whether there are other important functionalities is also sought. The work-practice and the actors in the organisations demand that the information systems used in the device support the functionality of information security, tailorability, ecological flexibility and remote asynchronous and synchronous information sharing. Due to InfoHelper s lack in some of these functionalities the result of the implementation for the organizations has been that paper documents and the computerized system are used side by side in the work-practice. This has made the work very complicated. Paper documents manage to support information security, tailorabiliy, ecological flexibility and, asynchronous and synchronous information sharing. It also supports synchronous collaboration. Mainly, InfoHelper does not support information security and tailorability. However the use of the device in two of the firms also makes the support for asynchronous and synchronous information sharing complicated. In PlumbCorp InfoHelper also does not support the functionalities of the work-order board. The functionality of information security is the most important functionality that information systems should support. This functionality should be in focus when replacing paper. Due to many technical problems with the technologies that InfoHelper is run on, the system cannot be trusted. This has resulted in an increase in tasks for the workers. These increases have come to secure the information using paper. For the mobility of the workers it is also important that information systems support remote asynchronous and synchronous information sharing. Enabling this functionality lets the workers remain mobile and gives them flexibility in their work. As it was the technologies that made information so insecure using InfoHepler, there is need for further research into how information technologies can be able to keep information safe. Running InfoHelper on other information technologies should also be tested to compare the results of this study with. This would provide valuable information about InfoHelper without making the use overshadowed by the technological problems. As the organisations in the thesis used paper to secure information there is also need to see how paper documents are an economic liability to blue-collar organisations.nor
dc.titlefunctional challenges in replacing paper with mobile technologies : a case study of mobile inforamation systems in the blue collar segmenten_US
dc.typeMaster thesisen_US
dc.creator.authorMohammed, Kamran F.en_US
dc.identifier.bibliographiccitationinfo:ofi/fmt:kev:mtx:ctx&ctx_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft.au=Mohammed, Kamran F.&rft.title=functional challenges in replacing paper with mobile technologies&rft.inst=University of Oslo&rft.date=2004&rft.degree=Hovedoppgaveen_US
dc.contributor.supervisorPetter Nielsenen_US

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