• English
    • Norsk
  • English 
    • English
    • Norsk
  • Administration
View Item 
  •   Home
  • Øvrige samlinger
  • Høstingsarkiver
  • CRIStin høstingsarkiv
  • View Item
  •   Home
  • Øvrige samlinger
  • Høstingsarkiver
  • CRIStin høstingsarkiv
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Sense-Making in Complex Healthcare Domains: The Role of Technology in Every Day Lives of Youth Suffering from ME/CFS

Børsting, Jorun; Culén, Alma Leora
Chapter; SubmittedVersion
View/Open
ME_Final_BC.pdf (3.122Mb)
Year
2016
Permanent link
http://urn.nb.no/URN:NBN:no-53964

CRIStin
1353039

Metadata
Show metadata
Appears in the following Collection
  • Institutt for informatikk [3608]
  • CRIStin høstingsarkiv [16034]
Original version
eTELEMED 2016, The Eighth International Conference on eHealth, Telemedicine and Social Medicine. 2016, 236-242
Abstract
In this paper, we argue that the technology design needs to take a more holistic perspective, well beyond opportunities offered by the technology development alone. This is especially important when developing technologies for complex domains, such as healthcare, and with users who are at risk. We propose a sense-making process that helps humancomputer interaction researchers/designers to develop a broader understanding of such complex domains in which they often have no expert knowledge. We exemplify our approach by exploring the complex domain related to the design of technologies that could support youth with Myalgic Encephalomyelitis to cope better with their situation. The approach is based on a combination of user research, Actor- Network Theory adapted to the design context, a complex systems design tool (Giga-mapping) and a literature review. We find that this approach leads researchers to reflect deeper over the domain complexities, and to avoid solving problems that do not untangle complexity or lead to real-life solutions. Our conclusion is that such initial sense-making processes are fundamental when considering the design of new technologies for healthcare, and with vulnerable users.
 
Responsible for this website 
University of Oslo Library


Contact Us 
duo-hjelp@ub.uio.no


Privacy policy
 

 

For students / employeesSubmit master thesisAccess to restricted material

Browse

All of DUOCommunities & CollectionsBy Issue DateAuthorsTitlesThis CollectionBy Issue DateAuthorsTitles

For library staff

Login
RSS Feeds
 
Responsible for this website 
University of Oslo Library


Contact Us 
duo-hjelp@ub.uio.no


Privacy policy