Browsing Øvrige samlinger by Author "Fornell Haugeland, Isabel Kathleen"
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Fornell Haugeland, Isabel Kathleen; Følstad, Asbjørn; Taylor, Cameron; Bjørkli, Cato (Journal article / Tidsskriftartikkel / PublishedVersion; Peer reviewed, 2022)Understanding the user experience of chatbots for customer service is essential to realize the potential of this technology. Such chatbots are typically designed for efficient and effective interactions, accentuating ...